Privacy Policy
Last updated: 1 July 2026
This policy describes how we process the personal data of users who visit this site and contact us, pursuant to Regulation (EU) 2016/679 (GDPR).
Data Controller
The Data Controller is flylabs. The Controller's full identifying details (company name, registered office, VAT number) and a dedicated contact will be provided in this section before the site goes live.
Data we collect
Data you provide voluntarily: when you contact us or book a call we collect the data you share (for example name, email and any information about your request).
Navigation data: systems and servers automatically collect certain technical data (for example IP address, browser type, pages visited, date and time), necessary for the operation and security of the site.
Cookies and similar technologies: see the “Cookies” section.
Purposes and legal bases
Responding to requests and managing call bookings — legal basis: performance of pre-contractual measures requested by the data subject and/or consent.
Ensuring the operation, security and improvement of the site — legal basis: the Controller's legitimate interest.
Complying with legal obligations, where applicable — legal basis: legal obligation.
How we process data and recipients
Data is processed with electronic tools, adopting security measures adequate to prevent unauthorised access.
To deliver the service we rely on third-party providers acting as data processors, including the site's hosting provider and the CMS provider. The tools used to manage contacts and bookings will be listed here once activated. Some providers may process data outside the European Union, in which case on the basis of appropriate safeguards (for example standard contractual clauses).
Data is neither disclosed publicly nor sold to third parties for their own marketing purposes.
Retention period
We keep data for the time necessary for the purposes for which it was collected and, in any case, within the limits set by law. Data relating to a request is kept for as long as needed to manage the relationship and any follow-up obligations.
Your rights
As a data subject you have the right to access your data, request its rectification or erasure, restrict or object to its processing and obtain data portability, as well as to withdraw at any time any consent given.
You can exercise these rights by writing to the Controller's contact (see “Data Controller”). You also have the right to lodge a complaint with the competent data protection authority.
Cookies
The site uses technical cookies necessary for its operation. Any analytics or third-party cookies will be activated only with your prior consent and described in a dedicated Cookie Policy.
Changes to this policy
We may update this policy over time. The current version is always published on this page, with the date of the latest update.